Ship and Delivery Policy

 A. How does the delivery process work?

All our deliveries are serviced through well-reputed couriers. As soon as your order is dispatched, you will receive an email with your package’s tracking number as well as the name of the courier company that is processing your order. You can use the tracking number to track the status of your package on the courier company’s website.

 

B. What are the delivery charges?

Delivery charge varies with each Seller. Sellers incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps them offset logistics costs. The delivery charge may be waived off by some Sellers, if you shop with them for a minimum predefined value.

For example, seller ABC charges Rs 40 for delivery per item if the order value is less than Rs 500. While, orders of Rs 500 or above are delivered free.

 

C. My order has been shipped. Now how can I track it?

Jhumrookart offer products all over the India. Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order. You can use the tracking number to track the status of your package on the respective courier company’s website.

1. Aramex - http://www.aramex.com/

2. DTDC - http://www.dtdc.in/

3. Bluedart - http://www.bluedart.com/

4. Ecom Express - http://www.ecomexpress.in/

5. Red Express - https://www.getsetred.net/tracking/

6. Delhivery - http://www.delhivery.com/

 

D. What is the estimated delivery time?

We dispatch most orders within 5-7 business days (i.e. excluding Sundays and public holidays). Though, we keep 90% of our catalogue in our inventory, certain products need to be sourced directly from the brand itself so that we can live up to our promise of providing fresh, non-expired products. These products might delay your order. We are pleased to say, 95% of Jhumookart orders are delivered within 10-15 business days from the date of order. Estimated delivery time depends on the following factors:

The Seller offering the product

Product's availability with the Seller

The destination to which you want the order shipped to and location of the Seller.

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